By now, this series of events is very familiar: Facebook launches new "feature" with little or no warning Feature is automatically activated for millions of users Users get confused and angry Backlash and criticism occurs; users threaten to leave Zuckerberg…
Day: May 26, 2010
My Visceral Reaction to Zuckerberg’s Op-Ed
On Sunday, Facebook's Mark Zuckerberg finally broke his silence regarding the most recent spate of privacy problems with his social networking service, and published an op-ed in the Washington Post titled, "From Facebook, answering privacy concerns with new settings." I finally got around to giving it a close reading today, and my initial reaction was visceral -- it pissed me off. In just over 500 words, Zuckerberg succeeded in sounding condescending, bragging about things Facebook can't really brag about, and over-simplifying the core issues at hand. But in the end this doesn't matter, because I don't even think Facebook's 400 million users were the intended audience.
